We do not offer support on how to repair Steam, ARK, or your Mods. Please see the other tabs on this page for step by step instructions that may help you with those.

For support pertaining to our game servers specifically:
  1. Join our Discord: https://discord.gg/6bV9xkX
  2. Go to our #support-channel
  3. Just start typing your support request.
  4. No commands are needed.
  5. A #ticket- channel will be created in our SUPPORT category.
  6. Add images and any support documentation to it in the new ticket channel.
  7. If you have additional support issues, it will not allow you to create a new ticket. Simply add to your existing ticket.
  8. When you are satisfied with the answer, you may click to close the channel. Copy out any important information, as the ticket will be deleted.